Your privacy is important to us


Privacy Notice for TONOMUS Website Users

We are committed to protecting the personal information of every visitor who interacts with TONOMUS website.


This Notice, governed by the Personal Data Protection Law of Saudi Arabia, explains how we responsibly and lawfully collect and use your information, and how we protect your privacy.


This Notice should be read together with NEOM’s Privacy Policy. We have four documents that set out our key terms:


a)     This Privacy Notice for TONOMUS Website for web users using a browser agent to view our content.

b)     NEOM’s Privacy Policy, which sets out the general terms on which NEOM processes any personal information; and

c)     NEOM’s Cookie Policy, which explains when and how NEOM collects your cookies when you visit our Platforms.

d)     NEOM’s Candidate Privacy Notice, which explains the personal data processing in our recruitment activities.

e)     NEOM’s Terms of Use, which governs access and use of NEOM’s websites and domains.




We are NEOM Company, and this is TONOMUS.


NEOM is a company incorporated in the Kingdom of Saudi Arabia with commercial registration number 1010504644 and having its registered address at:

The Information Technology and Communications Complex (ITCC)

2nd Floor Building IN-01

Al Nakheel District 12382

Riyadh, P.O. Box 10, 11411,

Kingdom of Saudi Arabia


If you have any concerns or questions about how we look after your Personal Data, contact our Data Privacy Office at


What Personal Data Do We Collect


Personal data is any data, regardless of its source or form, that identifies a person, or may make the identification of a person possible, such as a website visitor of TONOMUS.

TONOMUS Website processes the following personal information:


  • Personal identifiers: such as name, position, language preferences.   
  • Contact Details: phone number and email address.
  • Browser Data and Trackers: IP address, browser/device type and version, operating system, referral source, device, length of visit, page views and Website navigation paths, as well as information about the timing, frequency, and other Website tracking information through “cookies”.



The Purposes for Processing your Personal Data


We only collect personal data required to achieve the purposes and tasks outlined in this Privacy Notice.


  • Engagement and Feedback: such as responding to and resolving queries that were submitted by you, from the relevant  team here at TONOMUS.
  • Marketing and Advertising: Promoting TONOMUS products and services to you based on your interests and behavior.
  • Communication: such as when we respond to messaging or other submissions from users, carry out our internal business purposes, such as corporate transactions, audits, and data analysis
  • Quality Review: such as data about how users interact with our services, including access dates and times, Website features or pages viewed, browser type, Website crashes and other system activity to improve performance.


Providing Personal Data to NEOM


We need to process your personal data for the reasons we have set out above.


We collect personal information when:


  • You give us the information: such as when registering your personal data to contact TONOMUS and through interactions with us.
  • We collect it automatically: such as your location, website usage and device data when you engage with the Website.


Who We Share Your Personal Data With


We share personal information in compliance with applicable laws and regulations. If we share your information with other organizations, we make sure any recipient organization has appropriate data protection safeguards and measures in place.  


We might share some personal information within the wider NEOM Company group to ensure the successful delivery of services.


In some circumstances we are legally obliged to share information. For example, under a court order or where we cooperate with regulators or supervisory authorities in handling complaints or investigations. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making.


Storage and Destruction

Your personal data is only stored for as long as it is necessary, according to defined retention periods, for the purposes for which it was collected, and for satisfying any legal, regulatory, accounting or reporting requirements. This length of time may vary depending on individual circumstances. We regularly review our data retention period to ensure we are not keeping your data for longer than necessary.


Your Data Privacy Rights


You can exercise rights, under certain circumstances, pursuant to the Kingdom’s Privacy Laws and Regulations. These rights are not absolute and are subject to qualifications.


Right to be Informed: You have the right to be provided information about how we use your personal data, and about your rights.


Right of Access: You have the right to access your Personal Data.


Right of Request: You have the right to request a copy of your Personal Data in a readable and clear format.


Right to Correction: You have the right to request the correction of your personal data.


Right to Destruction: You have the right to request the destruction of your personal data.


You can exercise any of these rights, ask questions about how we use your personal data, or complain by contacting us at:


How can we help?

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Notice: By submitting this form, you agree to be contacted by TONOMUS.



Thank you for submitting your inquiry

Our team will be in touch. We appreciate your interest and look forward to working together.